FAQ

For residential use, the solar systems range from 500 watts to 50 kilowatts. We also offer higher wattage solar systems for commercial and industrial use.

We provide and customize complete grid-connected solar systems, off-grid solar systems, and hybrid energy storage systems. If you have any requirements or questions, please feel free to send us inquiries at any time.

The roof bracket will have a 10-year warranty. The inverter, solar battery pack, MPPT controller and other photovoltaic accessories will have a 5-year warranty. The solar panel will be covered by a 25-year warranty, and an additional 30-year warranty is also available upon request.

Firstly, our engineers will design the wiring system for your reference. In addition, we will send the English version of the installation guide manual or video; all the videos about the disassembly, assembly and operation of the solar system step by step will be sent to our customers. If you have any questions, please send inquiries to us.

We have reliable freight forwarders and cooperative transportation companies. We can deliver the solar products to your doorstep or the nearest seaport by sea/air/express delivery. You will happily receive your solar products.

Yes, we provide free delivery to the port of your convenience. If you have an agent in China, we can also offer free delivery to them.

We offer lifetime online support via WhatsApp/Skype/WeChat/email. For any issues after delivery, we will provide you with video calls at any time. If necessary, our engineers will also go overseas to assist our customers.

Yes. When you send us your inquiry, please provide your brand name, the color of the solar panels, and the unique patterns that can be customized.